Ticketbooth keeps online ticketing fair with our new sophisticated anti-scalper system, extremely powerful while remaining simple for fans.
Too often are popular events plagued by scalpers purchasing dozens of tickets and selling them at extremely inflated prices, sometimes as much as 400%. While selling the event out in record time helps organisers, it ultimately hurts the fans. In recent years scalping has become more and more sophisticated, with sites like Gumtree and eBay full of secondhand tickets some genuine and some not. So in an effort to protect fans and keep the ticketing process fair we developed the Ticketbooth anti-scalping protocol.
“The struggle here is to keep a checkout known for its simplicity easy for ticket buyers, while remaining intelligent enough to detect unnatural buying habits and deter scalpers.” – Matthew James, Ticketbooth Director
The first step is locking down ticket holders, at the event organiser’s request we can request ticket holder names for each ticket purchased, the names are printed on each e-ticket and can be cross-referenced against identification documents at the door to ensure the ticket hasn’t been resold. One of the most effective methods at blocking ticket scalpers taking advantage of cheap first and second release sales name-per-ticket events resulting in very low numbers of tickets being resold.
Genuine ticket buyers unable to make the event can have their tickets added back into the purchase pool via our resale program which allows allows highly popular events to build a waiting list of people who missed out on purchasing tickets to have a chance at purchasing tickets in the resale pool.
And that’s just tip of the iceberg, Ticketbooth can even use our queueing system to drip feed tickets to users to ensure that everyone has a chance to purchase tickets when high demand events go on sale; coupled with our anti-scalping transaction scanners we’re really pushing the envelope of what’s currently possible in the commerce/ticketing industry.