Finance

Activating Your Stripe Account

Before taking payments with Stripe we require you to activate your account. The activation process only takes a couple of…

Block eCheque and Union Pay For Your Events

The following guide outlines the procedure to stop attendees using either the eCheques or UnionPay methods when purchasing tickets via…

Creating A Business Or Premier Account From A Personal Account

You can upgrade a personal Paypal account to a business or premier account via the following link: https://www.paypal.com/au/cgi-bin/webscr?cmd=_run-signup-upgrade-link

Credit Card Processing Errors – Stripe

This article below lists some of the errors that your customers may see when trying to purchase tickets to your…

Dealing With Chargebacks

Occasionally when using your own merchant account (such as stripe/paypal/payflow) customers will dispute a transaction on their credit card and…

Event Payment Processing Explained

Ticketbooth currently employs two different methods for event organisers to be paid for ticket sales, each with certain advantages depending…

Integrating Apple Pay into Ticketbooth Checkout

Is Ticketbooth PCI Compliant?

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that all companies…

Responding To A Chargeback/Dispute In Stripe.

It’s unfortunate when you a receive a dispute but you have a few options to try to have it overturned.…

Understanding fees and invoices when processing sales with Stripe or Paypal

If you’re using Stripe, Paypal or another payment processor to collect payments on Ticketbooth, you will collect all ticketing funds…