Finance

Understanding fees and invoices when processing sales with Stripe or Paypal

If you’re using Stripe, Paypal or another payment processor to collect payments on Ticketbooth, you will collect all ticketing funds…

Responding To A Chargeback/Dispute In Stripe.

It’s unfortunate when you a receive a dispute but you have a few options to try to have it overturned.…

Dealing With Chargebacks

Occasionally when using your own merchant account (such as stripe/paypal/payflow) customers will dispute a transaction on their credit card and…

Block eCheque and Union Pay For Your Events

The following guide outlines the procedure to stop attendees using either the eCheques or UnionPay methods when purchasing tickets via…

Creating A Business Or Premier Account From A Personal Account

You can upgrade a personal Paypal account to a business or premier account via the following link: https://www.paypal.com/au/cgi-bin/webscr?cmd=_run-signup-upgrade-link

When Do I Get Paid For My Ticket Sales?

Ticketbooth manages payment in two different setups depending on the type of event your hosting, cashflow and number of attendees/customers…

Event Payment Processing Explained

Ticketbooth currently employs two different methods for event organisers to be paid for ticket sales, each with certain advantages depending…

When do i receive funds when using Ticketbooth Payment Processing

If you have chosen the in-house Ticketbooth merchant, you can expect your funds after the events completion. Settlements occur either…

Using Stripe as your merchant option with Ticketbooth

STRIPE is an online merchant provider who allows you to accept secure credit card payments online, with payments to go directly…

Is Ticketbooth PCI Compliant?

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that all companies…