Creating a Hidden Ticket Level

You may also find the below articles relevant.

Hidden ticket types do not display on the event page, the idea is they can either be used for box office specific tickets or bundled with other tickets to avoid them being purchased separately. They are also useful if you wish to issue complimentary tickets to VIPs and would like the ticket to display different information.

Hidden ticket levels can also be used for Access code so select users with a code can have access to price levels which are not available in public.

This article outlines how to create an hidden ticket type for a specific event.

Video Tutorial:

Step-by-step Instructions:

Step 1: Log into your admin panel by visiting

ticketbooth admin login

Step 2: Select the ‘Events‘ tab at the top of the admin panel.

Select events icon

Step 3: Select the pencil (edit) button next to the event you wish to would like to create an inactive ticket type for.

Edit event

Step 4: Select Inventory on the next page.

Step 5: Select the “Add Price Level” at the top of the price level table.

Step 6: Fill in the details of your complimentary ticket including Name, Price, Qty Available, Per-Order Limit and make sure to uncheck Activate Online (it gets hidden online).  Save Price Level once done.

Help us improve our Support Center. Was this article helpful? NoYes