Creating a Single Event

You may also find the below articles relevant.

Video Tutorial:

 

Click the Events tab in the Admin and click Single Event
To create an Event Series, click here.

Step-by-step Instructions:

Step 1 – Details:  On the first page of the event setup, you can edit the major details about the event.
(Fields marked with an asterisk are required.)

 

  • Event Name. Enter the title of the event. This will be visible to any customers and visitors on your event page.
  • Event URL. Enter a customized name to attach to the event page’s URL. By default, this name is the event’s title (without spaces or punctuation), i.e. http://events.ticketbooth.com.au/event/TicketboothParty.
  • Event Date. Select the date and time when the event begins. This time is relative to the venue’s time zone. Optional: Click Define an End Time to specify a date / time when the event will end.
  • On Sale Date. Enter the date / time when event tickets will be available for purchase. Optional: Click Immediately to put tickets on sale as soon as the event setup is completed.
  • Sales Close Date. Enter the date / time when event ticket sales will end.
  • Venue. Enter the venue or other location where the event takes place. Click Add New Venue if the correct venue is not yet in the system. See Create A Venue for more details.
  • Category. Select the general type of event. This only affects the event’s placement in general search results on Ticketbooth’s event search index.
  • Ages. Select the applicable age restriction for admission to the event. If none exists, select All Ages. You can also click Others (Please Specify) and enter a custom text in Custom Age Restrictions to specify a particular age.
  • Privacy Settings. Select whether the event will appear on your seller homepage and the Ticketbooth website or if it can be searched using search engines. If you tick off all 3 options customers will only be able to access the event page if you share a direct link.

• Click Save & Continue to advance to the next step.

Step 2 – Pricing: The second page of the event setup allows you to add and edit ticket inventory and price levels.

 

Adding a Price Level

Click Add a Price Level, and enter details about the price level.

  • Price Level Name. Enter the name of the price level. This name is visible to customers.
  • Online Price. Enter the ticket face value to be listed on the event page.
  • Box Office Price. Enter the ticket face value for tickets sold at the box office.
  • Quantity Available. Enter the maximum number of tickets available for this price level.
  • Per Order Limit. Enter the maximum number of tickets for this price level that can be purchased in a single order.
  • Active. Click to select whether this price level is available or hidden to the public.
  • Description. Enter any brief, additional details about the price level.

Click Submit to save the price level.

Managing Price Levels

By default, price levels appear in order of price from lowest to highest. Click Manually Arrange Price Levels to adjust the order based on your preferences. This menu also gives you options for individual price levels and a setting for maximum inventory for the event.

  • Edit. Adjust any details about the price level.
  • Price Change. Schedule an automatic adjustment to the price level’s ticket face value. You can choose to apply the adjustment to the online price, box office price or both.
  • Status Change. Schedule to automatically activate or deactivate the price level.
  • Delete. Remove the price level from the event.
  • Event Capacity. Enter the total number of tickets that can be sold for the event. Click Save.
    (You must enter a value to proceed.)
  • Maximum Tickets per Transaction. Enter the maximum number of tickets that can be purchased in a single order.

Step 3 – Options: The third page of the event setup allows you to fine-tune your event with detailed settings.

 

  • Delivery Methods. Select the event’s available options for ticket delivery. Customers can choose from the following: Mobile (delivered via SMS text message), Print At Home, or Will Call. Optional: Click Add a Description to provide additional information about any of the delivery options.
  • Online Service Fee. Enter the percentage of the service fee for online sales that you would like to cover as an organization. If you want the customer to pay the full service fee, set this value to 0%.
  • Box Office Service Fee. Enter the percentage of the service fee for box office sales that you would like to cover as an organization. If you want the customer to pay the full service fee, set this value to 0%.
  • Checkout Time Limit. Set an appropriate time limit for customers to complete their ticket order. This time limit starts as soon as the customer confirms their ticket selection.
  • Ticket Note. Enter a note to appear on all print at home tickets. Limited to 40 characters only.
  • Custom Fee. Select whether to collect a custom fee during the checkout process. If so, enter the public name of the fee, the type of fee (whether a fixed additional amount or a percentage of the face value), the fee amount, and whether the fee should apply before or after any relevant discounts.
  • Donations. Select whether to collect optional donations from customers. (If you select Yes, please enter the name of the organization for which the proceeds will benefit.)

Step 4 – Listing: The fourth page of the event setup allows you to fine-tune your event with detailed settings.

Additional Settings

These settings cover the last steps before your event is complete.

  • Description. Enter additional event details or add other content, such as flyers, photos, videos, etc., to the event page. This field supports basic HTML for editing font sizes and embedding content within the designated area. See this HTML guide for some basic help with HTML editing.
  • Image. Upload an event poster to appear above the Event Description area on the event page.
  • Youtube video. Include a youtube video in your event’s description by following the steps here.
  • Event Website. Enter a link to an external website (or your brand’s Facebook Page, blog, etc.) with more information about the event. This appears on the event page.

Click Save & Continue to proceed.

Step 4 – Complete: The final step allows you to confirm your event details before publishing the event page.

Review all of the event details. To make any changes, click any of the step buttons to return to a specific page.

If the event’s details are correct, click Complete The Event to finish the setup and publish the event page.

Help us improve our Support Center. Was this article helpful? NoYes