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Reset Barcodes option allows Sellers to reset the customer’s assigned barcode in case they lost it and didn’t want that ticket to be used.
Step 1: Use the Quick Search tool located on the top left corner of the admin page and enter the customer information and then click on the customer name you wish to view.
Step 2: Click on the Sale ID and you will be directed to the Sale details.
Step 3: Click on the “Reset Barcode” located on the top right hand of the submenu panel.
Step 4: A pop-up box will appear allowing you to confirm the reset and click on “Ok”. A new barcode will be generated.
Note: Please make sure to resend the receipt to notify the customer regarding the change.